Ben Kent’s House of Cheese

When we moved into our house there was a monitored security system installed by Brinks Home Security, we decided that since the system is already there, we would get it activated, this was a mistake – do not, I repeat, DO NOT ever enter into any business agreement with this company, they will rip you off.

This month, we decided that we no longer want this service and called to cancel. It turns out that we are locked into a three year contract with no option to cancel, there are also all sorts of unfair clauses written into the small print of the contract that nobody mentioned before we signed, including a clause that says that we are not allowed to take them to court (yeah right!). It seems to me that a lot of these clauses may be unconscionable and I am looking in to taking up the matter in small claims court. I will keep you up to date with the progress.

It seems that there is nobody to protect us from having our money stolen by the very people who are protecting us from it.

If anyone else has had similar problems with this company, I’d love to hear from you.

EDIT: A lot of commentators have pointed out that the contract pays for the alarm system and installation, however the alarm was already installed when we moved into the house and no installation needed to be done, therefore how can this justify us being locked into a contract? This also does not justify the unforgivable evergreen clause.